911 Emergency Services

Butler County 911 Dispatch Team, answering the call, 24/7/365.

When to Call 911

(Emergency Assistance is not available through this website)

In an emergency, call 911 immediately from any wired or wireless phone!

What Is an Emergency?

An emergency is any situation that requires immediate assistance from the police, fire, and/or an ambulance. Examples include:

  • A car crash, especially if someone is injured
  • A crime, especially if in progress
  • A Fire
  • A medical emergency, such as someone who in unconscious, gasping for air or not breathing, experiencing an allergic reaction, having chest pain, having uncontrollable bleeding, or any other symptoms that require immediate medical attention

If you are not sure whether your situation is a true emergency, call 911 and let our telecommunicator (call-taker) determine whether you need emergency help.

Be Prepared

A dispatcher working with many screens at their stationWhen you call 911, be prepared to answer the call-taker's questions, including:

  • Details about the emergency, such as physical description of a person who may have committed a crime, a description of any fire that may be burning, or a description of injuries or symptoms being experienced by a person having a medical emergency
  • The location of the emergency, including the street address
  • The municipality
  • The nature of the emergency
  • The phone number you are calling from
  • Your name

Remember, the call-taker's questions are important to get the right kind of help to you quickly!

Follow Instructions

Be prepared to follow any instructions the call-taker gives to you. Our trained call-takers will tell you exactly what to do to help in an emergency until help arrives, such as providing step by step instructions to aid someone who is: 

  • Choking
  • First aid
  • Needs Cardiopulmonary Resuscitation (CPR)

Do not hang up until the call-taker instructs you to do so!

Seconds save lives and dispatchers save seconds!